Refund and cancellation policy

KuponGuru membership is a digital service. Each paid plan gives access to the features listed on the pricing page for the period you buy, one month or one year. Prices are set in USD. If another currency is offered to you, its price is shown before you pay.

A plan is paid for one period at a time. It does not renew by itself and you are never charged again without choosing to buy another period.

Because nothing renews automatically, you do not need to cancel to stop being charged. Your plan simply ends at the close of the period you paid for, and your account returns to the free plan. Your saved items and account stay as they are.

If you want your paid access to end early, and you are inside the refund window, ask for a refund as described below. If you are outside it, your access continues until the end of the period.

If you ask within 14 days of the date of purchase, we refund that payment in full. You do not have to give a reason, though it helps us to hear one. When the refund is made, the paid access it bought ends and your account returns to the free plan.

After 14 days, payments are not refunded for the time that remains, except where the law where you live requires it, or where we did not provide what you paid for.

• You were charged more than once for the same purchase.
• A payment was taken but your plan never started and we could not put it right.
• A feature your plan lists was unavailable for a significant part of the period and we could not restore it.

1. Email info@kuponguru.com from the email address on your KuponGuru account.
2. Include the transaction ID or payment reference from your receipt, and the plan you bought.
3. We aim to reply within two business days, and to confirm the refund once it has been sent.

Refunds go back to the payment method you used. How long the money takes to appear depends on your payment provider or bank, not on us.

New accounts include Pro features free for their first 30 days. Nothing is charged during or after the trial, and there is nothing to cancel: when it ends, the account continues on the free plan unless you choose to buy a plan.

This policy adds to, and does not take away, any rights you have under the consumer laws of the country where you live. Where those laws give you more, they apply.

Anything this page does not answer: info@kuponguru.com, or see contact and support.